Build Your IT Career with InnerPC

About the Role

We are seeking an experienced Level 3 IT Technician who understands advanced Microsoft infrastructure and the specialized applications CPA firms depend on every day. You will serve as a senior technical resource for our help desk and clients, taking ownership of complex cloud, server, networking, security, and accounting-application issues.

What You’ll Do

• Design, deploy, maintain, and troubleshoot Microsoft Azure environments
• Manage and optimize Azure Virtual Desktop environments
• Administer Microsoft 365, Entra ID, Exchange Online, Intune, and Conditional Access
• Troubleshoot Windows Server, Active Directory, Group Policy, networking, VPN, DNS, and firewall issues
• Handle Level 3 escalations and mentor Level 1 and Level 2 technicians
• Support endpoint security, EDR, backup, and disaster-recovery technologies
• Assist with cloud migrations and new-client onboarding
• Install, configure, upgrade, migrate, and troubleshoot CPA tax and accounting applications
• Document solutions and improve internal technical procedures

CPA Software Experience

Experience supporting professional accounting software is strongly preferred, especially:

• CCH ProSystem fx, CCH Axcess, CCH Engagement, CCH Document, and CCH Scan
• Intuit Lacerte and ProSeries
• Drake Tax
• 1099 preparation and filing applications
• QuickBooks Desktop
• Other tax, accounting, payroll, and document-management applications

Experience troubleshooting these applications in Azure Virtual Desktop, Remote Desktop, terminal-server, or other multi-user environments is especially valuable.

What We’re Looking For

Strong experience with Microsoft Azure, Azure Virtual Desktop, Microsoft 365, Entra ID, Intune, Windows Server, Active Directory, networking, endpoint security, backup, PowerShell, and multi-user environments is preferred. MSP experience is strongly preferred.

You’ll fit well here if you are technically curious, calm under pressure, communicate clearly, and enjoy finding the root cause of difficult problems.

About the Role

We are looking for an organized, creative Marketing Administrator who can turn strong ideas into consistent campaigns that generate conversations with accounting firms across the country. This is a hands-on role working directly with company leadership.

What You’ll Do

• Coordinate email campaigns, LinkedIn, social media, client newsletters, and direct mail
• Manage website content, SEO, landing pages, and lead-generation campaigns
• Support Google and Microsoft advertising campaigns
• Maintain Zoho CRM contact, campaign, and lead-list data
• Coordinate webinars, conferences, trade shows, and follow-up campaigns
• Create sales collateral, presentations, and marketing reports
• Measure campaign results and recommend improvements

What We’re Looking For

Experience with digital marketing, WordPress, SEO, paid advertising, LinkedIn, email marketing, Canva, CRM platforms, Zoho CRM, Google Analytics, AI-assisted marketing tools, and Excel or Google Sheets is helpful. Excellent writing, organization, attention to detail, initiative, and curiosity are essential.

You do not need to arrive as a cybersecurity expert—we will teach you the industry.

About the Role

We are looking for an IT Consultant who can meet with business owners, understand how their firms operate, identify technology risks and opportunities, and translate technical concepts into practical business recommendations.

What You’ll Do

• Meet with CPA firm owners and leadership teams
• Conduct technology and cybersecurity assessments
• Review IT environments, identify risks, and develop technology roadmaps
• Recommend Microsoft 365, Azure, cybersecurity, backup, and disaster-recovery solutions
• Review technology budgets and upcoming projects
• Participate in discovery meetings, solution design, and proposals
• Coordinate recommendations with the InnerPC technical team
• Conduct strategic technology reviews and busy-season planning
• Participate in client meetings, industry events, and presentations

Cybersecurity Consulting

You should be comfortable helping clients understand endpoint protection, identity security, MFA, Microsoft 365 security, email security, backup, vulnerability management, incident-response planning, and FTC Safeguards Rule considerations.

What We’re Looking For

We are seeking someone who combines technical knowledge with exceptional communication skills. Experience with managed IT services, Microsoft 365, Azure, cybersecurity, cloud computing, Windows, networking, assessments, account management, and project planning is preferred. MSP or technology-consulting experience is highly desirable, and experience with CPA firms or other professional-services organizations is a major plus.

The most important skill is explaining complicated technology in clear business language. Clients want to know whether they are protected, whether employees can work reliably, whether backups are working, whether obligations are being met, and what they should plan for next.